Privacy Policy

1. Introduction

TinkerView (“we”, “our”, “us”) takes your privacy seriously. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), the Tunisian Organic Law No. 2004-63 on Personal Data Protection, and other applicable laws.

This Privacy Policy explains how we collect, use, and protect your data when you visit https://tinkerview.net

2. Data Controller

Company: TinkerView

Location: Houmt Souk, Djerba, Tunisia

Contact Email: contact@tinkerview.net

3. The Data We Collect & How We Store It

A. Contact Form Data

When you use our contact form, we collect:

  • Name
  • Email address
  • Message content

Storage Method:

Your data is securely transmitted to our email servers (contact@tinkerview.net). We may also store your contact details in our secure Customer Relationship Management (CRM) systems or internal administrative tools to help us manage our business relationship with you.

B. Usage & Analytics Data (Microsoft Clarity)

We use Microsoft Clarity to analyze how users interact with our Website to improve the user experience. Clarity captures usage data, including:

  • Mouse movements, clicks, and scrolls
  • Screen size, device type, and browser version.
  • Approximate geographic location.
  • IP Address: We have configured Clarity to mask IP addresses to protect your anonymity.

Microsoft Clarity acts as a Data Processor on our behalf. For more information, please visit the Microsoft Privacy Statement.

4. Why We Process Your Data

We process your data for the following specific purposes:

  1. Communication: To answer your questions, provide quotes, or discuss consulting opportunities (Legal basis: Legitimate Interest or Pre-contractual measures).
  2. Client Management: To maintain a record of our inquiries and business contacts (Legal basis: Legitimate Interest).
  3. Website Improvement: To understand which content is popular and detect technical issues using analytics (Legal basis: Consent via Cookie Banner).

5. Data Retention

  • Contact Data: We retain emails and contact records for as long as necessary to resolve your inquiry or for the duration of our business relationship.
  • Analytics: User data in Microsoft Clarity is retained according to Microsoft’s standard retention schedules (typically 30 days to 1 year depending on the specific metric).

6. Data Sharing & International Transfers

We do not sell, rent, or trade your personal data.

However, we use third-party service providers to run our business:

  • Email & Hosting Providers: To host our mailboxes and website.
  • CRM Providers: To manage client data (if applicable).
  • Microsoft Clarity: For analytics.

Since some of these providers (like Microsoft) operate globally, your data may be processed on servers located outside of Tunisia (e.g., in the EU or USA). We ensure these providers adhere to strict security standards.

7. Cookies

We use cookies to enable Microsoft Clarity functionality.

  • Essential Cookies: Required for the site to function.
  • Analytics Cookies: Used by Clarity. You have the right to accept or decline these cookies via our Cookie Consent Banner.

8. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate data.
  • Erasure: Request that we delete your data (e.g., delete your email thread).
  • Withdraw Consent: You can disable analytics cookies at any time.

To exercise these rights, simply email us at: contact@tinkerview.net.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be posted on this page with the "Last updated" date.

Last updated: January 6, 2026